This was because it is screwed into plastic on the inside of the door, and every time you pull the door open it strains this attachment. After warranty was up, the handle to open the door broke off at the bottom screw.

Repairman did what he could to improve it but told me that it was designed primarily as a microwave and the hood function was secondary. From the beginning the venting fan did not work well. From the begi I too purchased a KitchenAid microwave convection hood combo. I too purchased a KitchenAid microwave convection hood combo. I think 450 degree heat is pretty harsh, so how can an oven cleaner be worst? HUGE disappointment overall and would not recommend or ever purchase a Kitchenaid product again. I contacted Kitchenaid to see if it was safe to cook and their representatives are basically robots and would not provide me with an answer or anyone else who could help, they just kept repeating we dont suggest harsh oven cleaning products. To top this off, the self cleaning function does not work.I decided to use regular oven cleaner and that was a big mistake. It is ridiculous that something this expensive would perform so poorly. Not to mention that it probably takes about 30 minutes to even get the oven to 350 degree heat. Over the holiday, the only way I could get by without burning the food was to place the thickest part of the leg of lamb towards the back. The oven cooks uneven so dont even thinking about trying to bake anything. It is pretty in our island but it is a TERRIBLE and I mean TERRIBLE range. My family bought this range as it was one of the few gas stove downdraft ra My family bought this range as it was one of the few gas stove downdraft ranges that could be installed in the middle of an island.

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